PUBLIC OFFER FOR THE PROVISION OF CONSULTING SERVICES
Publication date of this version: 5 July 2026

This document constitutes a public offer by Individual Entrepreneur Olga Vladimirovna Ponomareva, INN 665910795955, OGRNIP 326965800152672, hereinafter the “Service Provider”, and sets out the terms for the provision of consulting services.

1. General Provisions
1.1. The Service Provider provides consulting services in career consulting, career strategy, professional positioning, CV and LinkedIn profile preparation, interview preparation, communication with the market, and support during career transitions.
1.2. A Client is an individual, individual entrepreneur, or legal entity that has requested a service from the Service Provider, agreed the terms of its provision, and accepted this Offer.
1.3. Acceptance of this Offer occurs when: (i) the Client pays for the service; or (ii) the Client provides written confirmation in correspondence with the Service Provider that they agree to the terms of the service, provided that the parties have agreed on the specific service, its price, format, and delivery timeframe. Upon acceptance, a contract is concluded between the Service Provider and the Client on the terms of this Offer.
1.4. Submission of an application or an inquiry by email, messenger, or another communication channel does not by itself oblige the Client to pay for a service or the Service Provider to provide it unless the parties have agreed on the specific terms of the service.
1.5. This Offer is published at olgaponomareva.com and remains effective until amended or withdrawn by the Service Provider.
1.6. The Service Provider may amend the terms of this Offer. A new version takes effect upon publication on the website unless another effective date is specified in the new version. Services paid for before publication of a new version are governed by the version in effect at the time of payment unless the parties agree otherwise in writing.

2. Subject Matter of the Offer
2.1. The Service Provider undertakes to provide consulting services to the Client, and the Client undertakes to accept and pay for them in accordance with this Offer.
2.2. The Service Provider’s services include, without limitation:
— individual career consultations;
— development of a career strategy;
— analysis of professional experience, career path, and positioning;
— preparation and editing of CVs;
— preparation and editing of LinkedIn profiles;
— preparation for interviews and business negotiations;
— analysis of career scenarios, companies, roles, and job offers;
— consulting on self-presentation and communication with the market, employers, recruiters, and professional network;
— preparation of personalized market research, target lists of companies, hiring executives, and other professional contacts;
— support during complex career transitions;
— other consulting, information and analytical, and advisory services agreed by the parties.
2.3. The specific scope, price, format, date, time, delivery timeframe, and anticipated work product are agreed with the Client on the website, in an invoice, individual proposal, email correspondence, messenger correspondence, or another written form. Such correspondence and documents exchanged within it form part of the contract between the Service Provider and the Client.
2.4. Services are provided online or in person by prior agreement between the parties.
2.5. The Service Provider’s services are consultative, informational and analytical, and advisory in nature and are intended to help the Client better understand their professional situation, the market, career opportunities, and possible courses of action. The Service Provider undertakes to perform the agreed scope of services to an appropriate professional standard but does not undertake to ensure that the Client achieves any specific career, professional, or financial result.
2.6. The Service Provider is not the Client’s employer, recruitment agency, or representative of a prospective employer unless otherwise expressly agreed by the parties in writing. The services do not constitute guaranteed employment services.

3. Fees and Payment Procedure
3.1. Service fees are specified on the website, in an invoice, individual proposal, or correspondence with the Client.
3.2. Services are provided on a 100% prepayment basis unless the parties agree otherwise in writing.
3.3. Payment may be made by bank card, payment link, through the Faster Payments System, by bank transfer to the Service Provider’s business account, or by another available method.
3.4. The Client’s payment obligation is deemed fulfilled when funds are credited to the Service Provider’s business account or when confirmation of successful payment is received from the payment service.
3.5. Before payment, the Client provides an email address or telephone number required for sending the electronic fiscal receipt.
3.6. The electronic fiscal receipt is sent to the Client in accordance with the laws of the Russian Federation.
3.7. If the Client requires an invoice, certificate of services rendered, or other closing documents, the Client must inform the Service Provider before or immediately after payment and provide the necessary details.
3.8. Tax treatment and any indication of VAT are determined by the tax regime applicable to the Service Provider and the laws of the Russian Federation.

4. Procedure for Provision of Services
4.1. After the service is agreed and paid for, the parties determine the date, time, format, and other organizational terms of its provision.
4.2. The Client must timely provide information and materials necessary for the service, including where applicable: CV and links to professional profiles; description of the career request; information on professional experience, qualifications, and achievements; information on the Client’s goals, expectations, and limitations; information on companies, vacancies, negotiations, and job offers; and other information and materials relevant to the Client’s request.
4.3. The Client is responsible for the completeness, accuracy, and currency of the information provided. The Service Provider may rely on the information supplied by the Client as accurate and is not required to independently verify it unless otherwise agreed in writing.
4.4. If the Client fails to provide necessary information or materials, or provides them later than agreed, the service delivery timeframe may be adjusted proportionately.
4.5. A consultation is conducted as a professional dialogue and may include analysis of the Client’s situation, feedback, recommendations, discussion of possible scenarios, and next steps.
4.6. If the service includes preparation of materials, the Service Provider sends them to the Client electronically unless another format is agreed.
4.7. The Service Provider may send interim versions of materials to the Client for discussion and feedback. The number of revision stages or edits is determined by the agreed scope of the specific service.
4.8. Unless the parties agree on a specific number of revisions, the service fee includes one round of substantive clarifications submitted by the Client in a single message within a reasonable period after receipt of the material. A change to the original request or preparation of a new version for another role, market, or career scenario may be treated as a separate service.
4.9. A service is deemed provided: for a consultation, once the consultation has taken place; for preparation of a document or material, once it has been sent to the Client; for research, once the agreed research result has been sent; for ongoing support, once the agreed period has ended or the agreed scope of actions has been completed; and for any other service, once the Service Provider has completed the agreed scope.
4.10. The Client’s failure to provide feedback after receiving the result does not mean that the service was not provided.

5. Client Contribution and Participation
5.1. The Client understands that the effectiveness of the parties’ work depends, among other things, on the Client’s participation in the process.
5.2. The Client must provide honest, complete, and up-to-date information about their experience, goals, and limitations; timely provide necessary materials; participate in agreed meetings; inform the Service Provider of material changes in their career situation; provide feedback on prepared materials and recommendations; and independently make decisions and take necessary actions following the work.
5.3. The Service Provider is not required to implement recommendations, conduct a job search, submit applications, conduct correspondence, or make decisions on behalf of the Client unless such actions are expressly included in the agreed scope of services.

6. Rescheduling, Cancellation and Refunds
6.1. The Client may reschedule or cancel a consultation by notifying the Service Provider no later than 24 hours before the agreed time unless another notice period is agreed in writing.
6.2. If the Client cancels a consultation more than 24 hours before the agreed time, the amount paid may be refunded or credited toward another service by agreement of the parties.
6.3. If the Client is late, the consultation ends at the originally agreed time. The Service Provider may extend the meeting if possible but is not obliged to do so.
6.4. The Client may cancel a service at any time. In that case, the Service Provider refunds the payment less the value of the portion of the service actually provided and expenses actually incurred in connection with performance of the contract.
6.5. In determining the value of the portion of the service actually provided, account is taken of actions already performed by the Service Provider, including analysis of materials, preparation for a consultation, research, development of a document structure or concept, preparation of materials, correspondence, and other actions directly related to the service.
6.6. If the Client cancels a consultation less than 24 hours before it begins or fails to attend without notice, the Service Provider may take into account preparatory work actually performed, expenses incurred, and other circumstances directly connected with performance of obligations to the Client when determining the refund amount.
6.7. If the service was not provided due to the Service Provider’s fault, the Client may choose to reschedule the service or receive a refund of the amount paid.
6.8. If the service has been duly provided in the agreed scope, no refund is made except where expressly required by the laws of the Russian Federation.
6.9. To request a refund, the Client sends a free-form written request to inbox@olgaponomareva.com stating the Client’s full name, payment date and amount, service name, reason for the request, and payment details required for the refund.
6.10. The refund is made using the same payment method as the original payment where technically possible. The refund period is up to 10 calendar days from receipt by the Service Provider of the request and necessary payment details unless another period is prescribed by law or the rules of the payment service.

7. Rights and Obligations of the Service Provider
7.1. The Service Provider must provide services in good faith and professionally; comply with the agreed scope and delivery timeframes; take into account the information and request provided by the Client; maintain confidentiality in accordance with this Offer; and inform the Client if the request falls outside the Service Provider’s professional competence.
7.2. The Service Provider may independently determine the methodology and professional approaches used to provide the services.
7.3. The Service Provider may request information and materials necessary to provide the service.
7.4. The Service Provider may suspend the service or change the timeframe if the Client fails to provide necessary information or materials, provides inaccurate or contradictory information, breaches agreed deadlines or interaction procedures, or fails to make payment by the agreed deadline.
7.5. The Service Provider may refuse to begin or continue work if the request falls outside the Service Provider’s professional competence; the interaction becomes unconstructive; the Client systematically breaches payment or communication arrangements; the Client demands guarantees that objectively cannot be provided; a conflict of interest or confidentiality risk arises; the Client uses the services for purposes contrary to Russian law; or continuation of the work is objectively impossible for other valid reasons.
7.6. If the Service Provider refuses to continue the work, the Service Provider refunds the payment less the value of the portion of the service actually provided and expenses actually incurred.
7.7. The Service Provider may engage third parties for technical, accounting, legal, payment, and other ancillary tasks necessary to provide services and comply with legal requirements. Engaging third parties does not release the Service Provider from liability to the Client for the Service Provider’s own obligations.

8. Rights and Obligations of the Client
8.1. The Client must pay for the Service Provider’s services in a timely manner.
8.2. The Client must provide complete, accurate, and up-to-date information necessary for the service.
8.3. Before payment, the Client is entitled to receive information on the scope, format, price, and anticipated delivery timeframe of the service.
8.4. The Client may ask questions regarding prepared materials and recommendations within the agreed scope of the service.
8.5. The Client independently makes career, professional, financial, managerial, and other decisions based on the information received.
8.6. The Client must comply with the agreed communication format and maintain respectful interaction.
8.7. The Client must not distribute, sell, publish, or transfer the Service Provider’s materials to third parties without the Service Provider’s written consent, except when the Client uses such materials in their own job search and professional communication.

9. Limits of Liability and No Guarantee of Results
9.1. The Service Provider is responsible for professional good faith; the quality of analysis, recommendations, and prepared materials; completion of the agreed scope; the structure of the process; and compliance with agreed arrangements within the Service Provider’s professional competence.
9.2. The Client is responsible for the completeness and accuracy of information provided; their participation in the process; timely performance of agreed actions; the content of information supplied to employers and other third parties; and decisions and actions taken following the work.
9.3. The Service Provider does not guarantee: receipt of a job offer or interview invitation; a response, feedback, or other reaction from any particular company, employer, recruiter, hiring manager, or professional contact; employment with a specific company or in a specific role; employment or another career transition within a particular period; an offer on particular financial or other terms; obtaining, maintaining, or increasing a particular income level; successful completion of an interview, assessment, reference check, or other selection stage; agreement with an employer on role, remuneration, work format, scope of authority, or other terms; acceptance or positive evaluation by third parties of materials prepared by the Service Provider; the existence or continuation of a particular vacancy, budget, or hiring plan; or any other specific career, professional, or financial result.
9.4. Even high-quality preparation does not eliminate the effects of market competition, hiring timelines, companies’ internal processes and policies, budget constraints, actions of other candidates, and other external circumstances.
9.5. The final result depends, among other things, on the Client’s professional experience, qualifications, and personal qualities; fit with a specific employer’s requirements; completeness and accuracy of information supplied; the Client’s actions, decisions, and level of activity; the quality of the Client’s implementation of recommendations; labor-market conditions and competition; availability of suitable vacancies; employers’ internal processes, priorities, and budgets; and decisions and actions of third parties.
9.6. The Service Provider cannot determine or control decisions of employers, recruiters, hiring managers, professional platforms, services, or other third parties and is not liable for such decisions.
9.7. Professional opinions, forecasts, assessments of prospects, recommendations, and possible career scenarios reflect the Service Provider’s professional judgment at the time the service is provided and do not constitute a promise or guarantee of any particular result.
9.8. The absence of a job offer, interview invitations, employer responses, an increase in income, transition to a particular role, or another expected result does not by itself mean that the service was not provided or was provided improperly.
9.9. Proper provision of a service is determined by completion of the agreed scope, including as applicable: conducting a consultation; providing professional analysis, feedback, and recommendations; preparing and delivering agreed materials; conducting research; and performing other agreed actions.
9.10. The fact that the Service Provider’s professional opinion, recommendations, or conclusions differ from the Client’s initial expectations does not by itself constitute a defect in the service.
9.11. The Service Provider is not liable for inability to provide a service or for delays caused by the Client’s failure to provide necessary information or materials; incomplete or inaccurate information supplied by the Client; the Client’s failure to meet agreed deadlines; technical failures on the Client’s side or that of third parties; or other circumstances beyond the Service Provider’s reasonable control.
9.12. The Service Provider’s services do not replace legal, financial, tax, medical, or psychological assistance.
9.13. Nothing in this section releases the Service Provider from the obligation to provide services in good faith, professionally, and within the agreed scope, or limits the Client’s rights under mandatory provisions of Russian law, including consumer protection law where the Client is a consumer.
9.14. The parties are liable for breach of this Offer in accordance with the laws of the Russian Federation.
9.15. The parties are released from liability for breach of obligations caused by force majeure circumstances duly confirmed in accordance with applicable procedure.

10. Communication
10.1. Working and organizational communication may take place by email, Telegram, or another channel agreed by the parties.
10.2. The Service Provider responds to messages within a reasonable period during working hours.
10.3. Communication between consultations does not constitute 24/7 support and does not require an urgent response unless another support format is agreed in writing.
10.4. Messages sent by the parties from the email addresses and messenger accounts they use are recognized as proper written communications between the parties.

11. Confidentiality
11.1. The Service Provider must not disclose to third parties without the Client’s consent information obtained during the work, including information about the Client’s professional experience and career history; income and financial expectations; employers, negotiations, and job offers; the content of CVs and professional profiles; career goals, limitations, and doubts; and correspondence, documents, and details of professional negotiations.
11.2. The Service Provider may disclose confidential information without the Client’s consent only where expressly required by the laws of the Russian Federation.
11.3. Information may be transferred to a prospective employer, recruiter, or other professional contact only with the Client’s consent where such transfer forms part of the agreed scope.
11.4. The Client must not disclose to third parties the Service Provider’s internal methodological materials, templates, instructions, or other materials not intended for public distribution.
11.5. The confidentiality obligation survives completion of the services.

12. Personal Data
12.1. By submitting an application, paying for a service, booking a consultation, or providing data to the Service Provider, the Client confirms that they have reviewed the Personal Data Processing Policy published at olgaponomareva.com.
12.2. Personal data is processed for the purposes of communicating with the Client; agreeing and providing services; preparing materials; issuing invoices and fiscal receipts; complying with legal requirements; maintaining accounting and tax records; and handling requests and claims.
12.3. The Client may withdraw consent to personal data processing by sending notice to inbox@o-ponomareva.ru. Withdrawal does not affect the lawfulness of processing carried out before receipt of the withdrawal and does not terminate processing that the Service Provider is legally required to continue.

13. Intellectual Property
13.1. Materials prepared by the Service Provider specifically for the Client may be used by the Client for personal professional purposes, including job search, interviews, negotiations, and professional self-presentation.
13.2. Exclusive rights to methodologies, templates, document structures, texts, presentations, instructions, and other materials of the Service Provider remain with the Service Provider unless otherwise agreed in writing.
13.3. Without the Service Provider’s written consent, the Client may not sell or transfer materials to third parties for their professional use; publish internal methodological materials or templates; use the materials to provide similar services to others; or present the Service Provider’s materials as the Client’s own methodology or commercial product.
13.4. This section does not prohibit the Client from sending CVs, cover letters, presentations, and other personal materials prepared for the Client to prospective employers, recruiters, and professional contacts.

14. Dispute Resolution
14.1. The parties will seek to resolve all disputes and disagreements through negotiations.
14.2. Claims must be sent to the Service Provider at inbox@o-ponomareva.ru.
14.3. A claim must state the Client’s full name, contact details, name of the service, circumstances giving rise to the claim, and specific demands.
14.4. The response period for a claim is up to 10 calendar days from receipt unless another period is prescribed by the laws of the Russian Federation.
14.5. If a dispute cannot be resolved through negotiations, it will be resolved in accordance with the laws of the Russian Federation.

15. Final Provisions
15.1. Relations between the parties are governed by the laws of the Russian Federation.
15.2. If any provision of this Offer is held invalid or unenforceable, this does not affect the validity of the remaining provisions.
15.3. Section headings are used solely for convenience and do not affect interpretation of the Offer.
15.4. The Service Provider’s failure to act in response to the Client’s breach of this Offer does not constitute a waiver of the Service Provider’s rights.
15.5. The current version of this Offer is published at olgaponomareva.com.

16. Service Provider Details
Individual Entrepreneur Olga Vladimirovna Ponomareva
Taxpayer Identification Number (INN): 665910795955
Primary State Registration Number of Individual Entrepreneur (OGRNIP): 326965800152672
Registration authority: Inspectorate of the Federal Tax Service for the Verkh-Isetsky District of Yekaterinburg
Email: inbox@olgaponomareva.com
Telephone: +7 925 804-99-52
Website: olgaponomareva.com
Address for legally significant correspondence: available upon request.

Services are provided pursuant to this Public Offer. Payments are accepted in favor of Individual Entrepreneur Olga Vladimirovna Ponomareva. An electronic fiscal receipt is sent to the email address or telephone number provided by the Client.